O2C Process Online Breakfast Meeting #1

April Session

1-hour session including: 3 presentations (8 minutes each), 20 minutes of Q&A and 10 minutes of poll / live voting activity

Program for Wednesday 14 April 2021

Cash collection optimization and cost reduction through increased centralizations of AR operations – feedback after a year of remote working
Collection harmonization strategy, cash management integrated system, data accuracy and reporting through improved communication and high demand for cheaper solutions

  1. [COLLECTION HARMONIZATION]
    Stabilizing and harmonizing collection processes in global environment as first steps towards increased productivity, cost reduction and improved effectiveness
    Presented by: András Kohl, AR & Credit Manager – Head of EMEA and Americas Operations, Celanese (HU)
  2. [CASH MANAGEMENT INTEGRATED SYSTEM]
    Dealing with multiple legacy systems and different applications’ architectures when initiating the standardization phase of your processes
    Presented by: Rahul Malhotra, Senior Director – SSC Operations & Global Process Owner QTC, Avis Budget Group (HU)
  3. [SCOPE OF RESPONSIBILITY OF COLLECTION TEAMS]
    How to streamline communication between customer service and AR when dealing with dispute management and operators’ role in taking decisions on their own for smoother processes
    Presented by: Aneta van den Kieboom, Finance Director, Global Process Owner, COTY (PL)

*Registration to the Connect Minds’ Online Breakfast Meetings Series is free of charge and exclusively reserved to professionals employed by SSC/GBS organizations.
Right to access is at the discretion of the organizers who can refuse the registration of individuals not working in an SSC/GBS organization.

Event Info

  • April 14, 2021
  • 09:00 - 10:00 CET
  • Live Stream via MS Teams

Speakers

rahul_malhotra_avis_speaker_breakfast-meetings_connect-minds

Rahul Malhotra

Senior Director – SSC Operations & Global Process Owner QTC
Avis Budget Group (Hungary)
andras-kohl_connect-minds_online_breakfast_meetings

Andras Kohl

AR and Credit Manager - Head of EMEA and Americas Operations
Celanese (Hungary)
Aneta_van-den-kieboom_coty_o2c-process-optimization_conference_warsaw

Aneta Van Den Kieboom

Finance Director, O2C Global Process Owner
Coty (Poland)

Find out more about the May & June sessions