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Program for Wednesday 20 October 2021
(With the participation of Michał Ejchman as a representative of Adaptive Solutions & Advisory Group)

1. [STAND-ALONE DISPUTE MANAGEMENT DEPARTMENT]
   Challenges in setting-up a separated dispute management function and continuous process improvement at play to deliver on concrete business benefits
   Presented by: Andrea Fábián, Sr. Lead Cash Application and Dispute EMEA-AMER, Celanese – HU

2. [CREDIT CONTROL ON GLOBAL O2C MAP]
   Presented by: Małgorzata Balcerak, OTC Global Process Owner and Justyna Kierska, Transformation Manager, Barry Callebaut SSC Europe – PL

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