Program for Wednesday 14 April 2021

Cash collection optimization and cost reduction through increased centralizations of AR operations – feedback after a year of remote working
Collection harmonization strategy, cash management integrated system, data accuracy and reporting through improved communication and high demand for cheaper solutions

1. [COLLECTION HARMONIZATION]
   Stabilizing and harmonizing collection processes in global environment as first steps towards increased productivity, cost reduction and improved effectiveness
   Presented by: András Kohl, AR & Credit Manager – Head of EMEA and Americas Operations, Celanese (HU)
2. [CASH MANAGEMENT INTEGRATED SYSTEM]
   Dealing with multiple legacy systems and different applications’ architectures when initiating the standardization phase of your processes
   Presented by: Rahul Malhotra, Senior Director – SSC Operations & Global Process Owner QTC, Avis Budget Group (HU)
3. [SCOPE OF RESPONSIBILITY OF COLLECTION TEAMS]
   How to streamline communication between customer service and AR when dealing with dispute management and operators’ role in taking decisions on their own for smoother processes
   Presented by: Aneta van den Kieboom, Finance Director, Global Process Owner, COTY (PL)

*Registration to the Connect Minds’ Online Breakfast Meetings Series is free of charge and exclusively reserved to professionals employed by SSC/GBS organizations.
Right to access is at the discretion of the organizers who can refuse the registration of individuals not working in an SSC/GBS organization.